IT산업
◦ 인도의 소프트웨어서비스산업자협회(National Association of Software and Service Companies, NASSCOM)가 발표한 2007년 IT산업 보고서에 의하면 인도 IT 산업은 1998년부터 연평균 30%의 고성장을 기록하고 있으며, 2001년부터 내수를 앞지르기 시작한 수출은 2007년 IT 시장의 67%에 달하였고, 이 중 IT-BPO 및 소프
Introduction
As we can see its advertising, the company FedEx made famous slogans "Absolutely, positively" and "Relax, it's FedEx". With developing world market, Federal Express Corporation(FedEx Corp.) has been successful by pursuing efficient logistics and providing various related services. It became the premier global provider of transportation, e-commerce and supply chain management servi
English Summary
This story is about how the firm “Village Volvo” gained its competitive advantage compared to other companies. Unlike the other Volvo dealers, Village Volvo applied many service management factors that we could learn.
First, it divided its service time to reduce intricacy, and maximize efficiency. On the book, for example, they operate a specific time each week for custo
1. Introduction
As the computer technology like internet has been developing, many medical images and data related in medical is being applied to medical service for a diverse range of service such as diagnosis, management and treatment. A format of medical information and the standardization of the process of exchange are needed to control to enormous amount of information and exchange it.
management software등의information systems를 통해 신속하게 생산 정보를 파악하여 Web을 이용해 고객이 언제든지 상품, 가격, 운송 날짜, 주문 상태 등을 확인할 수 있도록 지원하였다. 이로써 고객에게 질 높은 서비스를 제공하고 보다 긍정적인 이미지를 심어줄 수 있었다. 또한 IS의 사용으로 인해 단축한 시간
Ernst & Young / KPMG
Consultancy services on fairly well-defined operational issues
Siemens Business Services
Technological solutions
Cost effectiveness of service position
Wealth of knowledge accumulated
Product-based organizations in a low-volatility
Identify and promote strategic communities of practice
Provide expert directories and collaborative tools
Reward par
6백여대의 수송기는 FedEx가 행하는 110억달러 규모의 비즈니스를 위한 표면적인 인프라일 뿐, 무대 뒤편에는 FedEx가 단순한 화물운송기업에서 E-Business 와 Logistics, 그리고 SCM(Supply Chain Management : 공급체인관리)을 위한 전략적 기업으로 거듭나도록 지원하는 거대한 규모의 IT 인프라와 네트웍들이 있다.
IT environment. The core applications of the existing IT environment are transaction-orientated banking systems in which customer accounts and contracts can be managed. These systems isolated the various customer-specific data from each other making an integral view much more difficult.
The Solution
This customer-orientated IT architecture requirement was met with the implementtation of SAP
service. Also it offers Fn Honors Club, which provides a secured asset management service for customers with inadequate knowledge or understanding of rapidly changing investment market conditions. Lastly, the eBusiness division is represented by SamsungFn (Samsung financial network), which provides a variety of on-line services including cyber securities trading, up-to-date research data, expert
it to the hospitality&tourism industry.
Google, the top of internet search engine, is used anywhere in the world, and it is indispensible tool to a netsurfer. Google changed software industry significantly. While Microsoft sell products, Google provide web based software such as search, g-mail, google maps, in a form of online service. By changing the existing management system so that chang